Testimonial: Sandra & Bill Fisk
April 2, 2018
This letter is a testimony to the quality construction and consumer-centered service that Monarch Homes of Brevard provides. Wanting to be cautious and thorough in our consumer review, we waited over one full year before writing this letter.
We have been living in Cashel Village for 15 months now. We enjoy the beauty of the many finishing details of our Monarch constructed home. Our friends and family marvel at the fine aesthetic touches Monarch added to our home. Everything from ceiling to floor has a look of elegance and quality.
We also feel a strong sense of security and safety in our new home. During our first year we easily managed two hurricanes, violent down pours and several episodes of heavy winds. We’ve had the opportunity to observe new construction in our Monarch built neighborhood. The skill craftsmen on the construction sites appear to be professional and give much attention to detail.
Although we had little to report we were glad to have the protection of Monarch’s one year 100% warrantee program.
As you must experience with most buyers, we are appreciative of your endless efforts to please your customers. We sincerely appreciate Team Monarch. The communications have been responsive and thorough. Nearly every Monarch employee exercises a supportive attitude. Their friendly-open manner, helpful ways and problem-solving approach made our new home buying experience our best ever.
Although we are pleased with most Monarch Staff, we would like to identify a few employees who have been an enormous boost during our transition to Cashel Village. Your “on site foreman,” Jon, has offered many insights and recommendations during and after the construction of our home. His feedback has been invaluable. The team of Kelly and Heidi in your sales division “held our hands” during the buying process. Their input blended well with our ideas of a finished home. They addressed our many questions and were most patient in allowing us to change our minds on a few occasions. The above-named people served as major resources and were instrumental in the building and buying process. Please convey our respect and appreciation to these unique individuals. We also want to extend a sincere thank-you to all of Team Monarch for their support.
Sandra & Bill Fisk